November 29th, 2005

Birds: Seagull (Summer)

Fingers Crossed

Well according to LJ :

At this point, all of the major, previously-reported issues left over from our datacenter switch have been cleared up. If you experience any problems from Monday onward, please open a Support request with as much detail as possible, so we can look into it.

The previous issue with comment notification emails not being delivered should also now be resolved. If you continue to not receive comment emails please contact support.


So let's hope it's true. I certainly seem to be getting my comments through at the moment, as far as I can tell by comparing those that have arrived with the Recent Comments tool, which I know only shows me comments left in my journal, but... it's the first time in over a week that the two have tallied. So touching wood here and hoping.
Birds: Seagull (Summer)

Sighs heavily

Well my 'finger crossing' was to no avail.

I can safely say that as far as not getting comments goes, my problem has not been solved after all. I am currently at seven, ten twelve comments to my own journal that I have not received - I haven't checked any comments that I've left in other people's journals.

The only bit of brightness in all this is knowing that I am not alone; I know of two other people (and I'm sure there must be more) who also aren't getting all of their comments.

I have now filled out a Support Request, as advised by the LJ PTB. I shall await a reply and hopefully a satisfactory resolution.

So in the meantime if I don't reply to something that I should, rest assured I am not ignoring you.